Frequently asked questions

Our honey comes from our own apiaries in rural India. Each variety is collected from the season’s bloom of a single flower source — tulsi, acacia, barseem or a mix of wildflowers — and packed in glass.

No. Dihat honey is 100% natural with no added sugar, syrup, colour or flavour. What’s in the jar is what the bees made.

Four varieties, each with its own taste:

• Tulsi — aromatic, with a gentle herbal finish
• Acacia — light, delicate and mild
• Multifloral — bold and full-bodied
• Barseem — rich and malty

Every variety comes in 125 g, 225 g and 400 g glass jars.

No — that’s crystallisation, a natural process in real honey, especially in cooler weather. To make it runny again, stand the closed jar in warm (not boiling) water for 10–15 minutes and stir.

Keep the lid tightly closed and store the jar in a cool, dry place away from direct sunlight. There’s no need to refrigerate. Always use a clean, dry spoon. The best-before date is printed on every jar.

Honey should not be given to infants under 12 months of age. For older children and adults it’s a wonderful everyday food.

Choose your honey and size on the home page, add it to your cart and check out. You don’t need an account — you can order as a guest.

UPI, debit and credit cards, and net banking, processed securely by Razorpay. Cash on Delivery is available on orders up to ₹5,000 for serviceable pin codes.

You can order up to 10 of each product online. For larger quantities, please get in touch or see corporate gifting.

Enter your code at checkout and the discount is applied to your total before you pay.

Yes, as long as it hasn’t been dispatched yet. Call us on +91 92328 30133 as soon as possible with your order number.

Yes. A tax invoice is issued for every order.

Standard delivery is ₹99 per order, and free on orders above ₹1,500.

Orders are usually dispatched within 4–5 working days. After dispatch, delivery takes 3–7 working days, depending on your location.

Yes, we deliver to most pin codes in India. You can check your pin code at checkout.

Sign in on My orders with the email or phone number you used at checkout to see your orders and their status.

We’re sorry! Please contact us within 48 hours of delivery with your order number and a photo of the parcel and the jar. We’ll send a replacement or a full refund. See Shipping & returns.

As honey is a food product, we can’t accept returns of opened jars. If something is wrong with your order, please tell us — we’ll always try to make it right.

Once approved, refunds go back to your original payment method within 5–7 working days. For Cash on Delivery orders, we refund to your bank account or UPI.

Yes — ready gift packs are on the home page, with combinations of our four honeys.

We do. Tell us your quantity, occasion and timeline on our corporate gifting page, or call +91 92328 30133, and we’ll send a proposal.